The field of business and office technology covers all aspects of training workers for today’s offices and specifically prepares Alaskans as an Accounting Specialist, Administrative Assistant or Medical Administrative Assistant. AVTEC graduates are employed in private, state and federal offices; tribal organizations; and in the health, construction and tourism industry. Within the Business and Office Technology program, students will choose one of the following areas of study.
- Accounting Specialist
Accounting Specialists maintain accounts by identifying, verifying, and recording transactions, processing payroll, accounts payable, and/or accounts receivable and provide end of fiscal year preparation including financial statements. From a sole proprietorship to corporations, this area of study prepares graduates for entry into the field of accounting or bookkeeping. - Administrative Assistant
There are as many types of Administrative Assistants as there are professional offices. Administrative Assistants perform and organize the administrative activities of an office in order to keep business running smoothly. Students utilize the latest business correspondence and prepare documents, reports, presentations, spreadsheets, databases and more utilizing a variety of technologies. These graduates are a valuable asset to any organization. - Medical Administrative Assistant
Becoming a Medical Administrative Assistant gives students the opportunity to make a difference in the medical field while working in an office setting. From setting up appointments and verifying insurance, to maintaining electronic health records and more, Medical Administrative Assistants provide the support medical offices and other healthcare facilities need to run efficiently. This area of study covers medical terminology, HIPAA, law and ethics, medical coding and billing, electronic health records and medical office procedures.
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Clock Hours
1260
8:30 a.m. to 4:30 p.m., Monday through Friday
Start Date
January
August
Industry Certification
UNIVERSITY OF ALASKA TRANSCRIPT
Business & Office Technology graduates may earn up to 25 credits on their University of Alaska transcript while in attendance at AVTEC. These credits may be directly applied to an Applied Business Associate of Applied Science (AAS) degree at the UAF campus. In addition to the Business & Office Technology program certificate, students can also prepare for and earn the following industry certifications.
Internet and Computing Core Certification (IC3)
Microsoft Office Specialist (MOS)
Microsoft Office Specialist Word
Microsoft Office Specialist Excel
Microsoft Office Specialist PowerPoint
Microsoft Office Specialist Outlook
Microsoft Office Specialist Access
Intuit Certified QuickBooks User
National Healthcareer Association (NHA)
Certified Medical Administrative Assistant (CMAA)
Certified Electronic Health Record Specialist (CEHRS)
Tuition and Fee Charges
For specific tuition and fee requirements for this training program, click here.
Refund Policy
AVTEC has a fair and equitable refund policy. For details about the Refund and Repayment Policy, click here
Admission Policy and Process
Find out the requirements and application process for admission to AVTEC and this program, here.
Academic Requirements
Students are assessed on their reading and math skills using the Test of Adult Basic Education (TABE), the scores that students need to achieve for this program can be found here.
Information Technology
There are no Information Technology Requirements for this program.
Employment Requirements
Requirements of the occupation are good eyesight, finger coordination, and the ability to sit for one to two hours.
Program Specific Requirements
Program requirements are good eyesight, finger coordination, and the ability to sit for one to two hours.
Instructors
Ken
Werner
Office Phone
6186
M.S. Vocational Education, University of Alaska Anchorage
B.S. Business Administration, Oregon State University
Microsoft Certified Trainer
Microsoft Certified Application Specialist Instructor
Microsoft Office Specialist Master Instructor
Microsoft Office Specialist Master
Internet and Computing Core Certification (IC3) Authorized Program Instructor
LERN Certified Online Instructor (COI)
Wendy
Stallings
Office Phone
6185
AVTEC Business and Office Technology graduate
A.A. Career and Technical Education, Alaska Pacific University
National Healthcare Association Certified Medical Administrative Assistant (CMAA)
LERN Certified Online Instructor (COI)
Achievement
Accounting Specialist Area of Study
Clock hours
1260
Courses
Computer Operations and Software Applications
Clock Hours
327
Computer operations are a major part of the Accounting Specialist area of study. Students learn to operate computers in a modern computer lab using a variety of software to become a productive user of computer hardware, software, networks, and the Internet. Training software includes Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Windows and Internet Explorer, QuickBooks Pro, and Cougar Mountain Accounting. Students are taught by Microsoft Office Specialist Instructors using the curriculum designed for Microsoft Office Specialist (MOS) certification. The MOS credential demonstrates to an employer that Business and Office Technology students have the skills with Microsoft’s leading business desktop software.
Students may complete Internet and Computing Core Certification (IC3), Microsoft Office Specialist (MOS), and Intuit QuickBooks User testing and receive industry recognized certifications while at AVTEC. These certification exams are separate from the regular curriculum. Students who have completed the Computer Operations and Software Applications and Computerized Accounting segments of the training should be ready to complete certification testing.
Students may complete Internet and Computing Core Certification (IC3), Microsoft Office Specialist (MOS), and Intuit QuickBooks User testing and receive industry recognized certifications while at AVTEC. These certification exams are separate from the regular curriculum. Students who have completed the Computer Operations and Software Applications and Computerized Accounting segments of the training should be ready to complete certification testing.
Accounting for a Service Business Organized as a Proprietorship
Clock Hours
160
Competencies include starting a business, analyzing transactions into debit and credit parts, journalizing transactions, posting transactions to a general ledger, the use of cash control systems, completing a worksheet, preparing financial statements, and recording adjusting and closing entries.
Accounting for a Merchandising Business Organized as a Corporation
Clock Hours
180
Competencies include journalizing purchases and cash payments, journalizing sales and cash receipts using special journals, posting to general and subsidiary ledgers, preparing payroll records and payroll reports, distributing dividends, preparing a worksheet for a merchandising business, preparing and analyzing financial statements, and recording adjusting entries for a corporation.
Accounting for a Merchandise Business Organized as a Corporation—Adjustments and Valuation
Clock Hours
180
Competencies include accounting for noncollectable accounts receivable, accounting for plant assets and depreciation, accounting for inventory, accounting for notes and interest, accounting for accrued revenue and expenses, and end-of-fiscal-period work for a corporation.
Computerized Accounting
Clock Hours
120
Using commercial accounting software, students will set up and maintain computerized accounting records for a variety of businesses. Competencies include analyzing transactions, journalizing and posting to the general ledger, processing payroll, and accounting for accounts receivable and payable.
Using QuickBooks Pro, students will also create and restore company files, set up companies, work with lists, edit chart of accounts, work with bank accounts, enter sales and invoices, receive payments and make deposits, enter and pay bills, analyze financial data, process payroll, and customize forms and letters. Students also have the opportunity to become an Intuit Certified QuickBooks Pro User.
Using Microsoft Excel, students become effective and efficient at creating and manipulating data, formatting data and content, creating and modifying formulas, presenting data visually, collaborating on and securing data, and have the opportunity to become a Microsoft Office Specialist.
Using QuickBooks Pro, students will also create and restore company files, set up companies, work with lists, edit chart of accounts, work with bank accounts, enter sales and invoices, receive payments and make deposits, enter and pay bills, analyze financial data, process payroll, and customize forms and letters. Students also have the opportunity to become an Intuit Certified QuickBooks Pro User.
Using Microsoft Excel, students become effective and efficient at creating and manipulating data, formatting data and content, creating and modifying formulas, presenting data visually, collaborating on and securing data, and have the opportunity to become a Microsoft Office Specialist.
Keyboarding and Document Processing, Proofreading and Editing
Clock Hours
60
Students learn and demonstrate proper “touch typing” technique. They learn proofreading skills to identify errors, make corrections, and apply standard proofreading marks. Using a word processor, students create mailable personal-business letters, business letters, interoffice memorandums, envelopes and labels, and other documents. Throughout the training, students practice daily to develop acceptable speed and accuracy levels.
Office Procedures and Office Machines
Clock Hours
60
Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports.
Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.
Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.
Business English
Clock Hours
60
Students develop the writing skills required in business and office employment and include time management and study skills, proofreading techniques, correct word usage, sentence structure skills (use of commas and other punctuation marks, capitalization, numbers, and abbreviations), writing business letters and memos, and composing employment letters.
Business Mathematics
Clock Hours
30
Students master the use of basic mathematics needed in business and office employment and in personal finance and include whole numbers, decimals, credit, interest, percentages, and mathematics of buying and selling.
Workplace Communications Skills
Clock Hours
8
Employability skills and effective communication are among the most valuable skills an employee can bring to a career. Students will review communication styles, active listening skills, non-verbal communication, professional presentation, electronic communication, and conflict resolution. Students explore their own communication styles to recognize patterns and incorporate more effective communication strategies in the work place.
Employment Services
Clock Hours
15
AVTEC’s employment services includes two separate classes and as many individual meetings with an advisor as a student wants. In the Job Search/Resume Class students learn how to identify potential employers, locate job openings, and review position descriptions. They are guided through the process of creating their own resume, demonstrated how to write a cover letter, and fill out an application. In the Interview Class students cover every aspect of an interview. They learn what to do before, during and after the interview. They practice answering questions through mock interviews, and receive feedback from the instructor.
Business/Industry Internship
Clock Hours
60
Students complete an Internship that consists of a minimum of two weeks of training in business, industry, or other agency. Internships provide students with direct supervised work experience related to their training.
Achievement
Administrative Assistant Area of Study
Clock hours
1260
Courses
Computer Operations and Software Applications
Clock Hours
637
Computer operations are a major part of Administrative Assistant area of study. Students learn to operate computers in a modern computer lab using a variety of software to become a productive user of computer hardware, software, networks, and the Internet. Training software includes Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook), Microsoft Windows and Internet Explorer. Students are taught by Microsoft Office Specialist Instructors using the curriculum designed for Microsoft Office Specialist (MOS) certification. The MOS credential demonstrates to an employer that Business and Office Technology students have the skills with Microsoft’s leading business desktop software.
Students may complete Internet and Computing Core Certification (IC3) and Microsoft Office Specialist (MOS) testing and receive industry-recognized certifications while at AVTEC. These certification exams are separate from the regular curriculum. Students who have completed the Computer Operations and Software Applications segment of the training should be ready to complete certification testing.
Students may complete Internet and Computing Core Certification (IC3) and Microsoft Office Specialist (MOS) testing and receive industry-recognized certifications while at AVTEC. These certification exams are separate from the regular curriculum. Students who have completed the Computer Operations and Software Applications segment of the training should be ready to complete certification testing.
Keyboarding and Document Processing, Proofreading and Editing
Clock Hours
120
Students learn and demonstrate proper “touch typing” technique. They learn proofreading skills to identify errors, make corrections, and apply standard proofreading marks. Using a word processor, students create mailable personal-business letters, business letters, interoffice memorandums, envelopes and labels, and other documents. Students will also apply keyboarding skills to prepare business letters with special parts (including special notations and tables), envelopes and labels, meeting minutes, and multi-page business letters using mail merge. Throughout the training, students practice daily to develop acceptable speed and accuracy levels.
Integrated Office Simulation
Clock Hours
240
Students integrate their administrative, written communication, and technological skills to complete a variety of work for a simulated company. A wide range of skills are used: the Internet to research and gather information; Microsoft Outlook for correspondence and the scheduling of tasks, meetings and events; and the integration of Word, Excel, PowerPoint, Access, and Outlook to create and edit a variety of documents.
Office Procedures and Office Machines
Clock Hours
60
Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports.
Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.
Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.
Record Keeping
Clock Hours
60
The record keeping section of the training focuses on both personal records and forms and basic business records. Competencies include completing, verifying, filing and maintaining personal records and forms for banking, budgets, and credit; handling cash; and preparing business records for sales, travel, budgets, and business banking.
Business English
Clock Hours
60
Students develop the writing skills required in business and office employment and include time management and study skills, proofreading techniques, correct word usage, sentence structure skills (use of commas and other punctuation marks, capitalization, numbers, and abbreviations), writing business letters and memos, and composing employment letters.
Business Mathematics
Clock Hours
30
Students master the use of basic mathematics needed in business and office employment and in personal finance and include whole numbers, decimals, credit, interest, percentages, and mathematics of buying and selling.
Workplace Communications Skills
Clock Hours
8
Employability skills and effective communication are among the most valuable skills an employee can bring to a career. Students will review communication styles, active listening skills, non-verbal communication, professional presentation, electronic communication, and conflict resolution. Students explore their own communication styles to recognize patterns and incorporate more effective communication strategies in the work place.
Employment Services
Clock Hours
15
AVTEC’s employment services includes two separate classes and as many individual meetings with an advisor as a student wants. In the Job Search/Resume Class students learn how to identify potential employers, locate job openings, and review position descriptions. They are guided through the process of creating their own resume, demonstrated how to write a cover letter, and fill out an application. In the Interview Class students cover every aspect of an interview. They learn what to do before, during and after the interview. They practice answering questions through mock interviews, and receive feedback from the instructor.
Business/Industry Internship
Clock Hours
30
Students complete an Internship that consists of a minimum of one week of training in business, industry, or other agency. Internships provide students with direct supervised work experience related to their training.
Achievement
Medical Administrative Assistant Area of Study
Clock hours
1260
Courses
Computer Operations and Software Applications
Clock Hours
327
Computer operations are a major part of the Medical Administrative Assistant area of study. Students learn to operate computers in a modern computer lab using a variety of software to become a productive user of computer hardware, software, networks, and the Internet. Training software includes Microsoft Office (Word, Excel, PowerPoint), Microsoft Windows and Internet Explorer, Medisoft, and SpringCharts. Students are taught by Microsoft Office Specialist Instructors using the curriculum designed for Microsoft Office Specialist (MOS) certification.
Medical Terminology
Clock Hours
120
Medical Terminology will begin by teaching the basic design of medical terminology and how to remember the meanings of 350 Latin and Greek word parts which combined create 11,000 medical terms. Medical Terminology students will continue to build their medical vocabulary; in addition, this course will introduce students to anatomy, physiology, and disease process.
Law, Ethics, and HIPAA
Clock Hours
60
This course will provide an overview of the laws and ethics needed to provide patients with competent care that is also within acceptable legal and ethical boundaries and the foundational concepts and knowledge that allied health workers must understand to handle patients’ protected health information (PHI) and to comply with all HIPAA regulations.
Medical Billing and Coding
Clock Hours
220
Upon completion of this course, students learn the role and responsibility of a medical biller, the different types of common health insurance forms, resources available for the medical biller, and the difference in processes and procedures of billing for services in different medical settings, as well as denial and appeal procedures. Students are introduced to medical diagnostic and procedural coding. Topics include: The International Classification of Diseases, 10th Revision, Clinical Modification (ICD-10-CM) Current Procedural Terminology (CPT) Healthcare Common Procedure Coding System manuals.
Electronic Health Records (EHR)
Clock Hours
90
This course introduces the student to common administrative procedures performed in both small and large medical practices. Students will learn to input patient information, bill insurance companies, and schedule appointments. The student will be able to run common reports associated with the medical practice, including day sheets, patient ledgers, and other financial reports that are important to the day-by-day financial operations of the medical practice. The software used in this course is SimChart.
Practice Management for the Medical Office
Clock Hours
90
Upon completion of this course, the student will learn the medical billing cycle and the role that computers play in that cycle. The course will also cover the use of health information technology, electronic health records, HIPAA, and the HITECH Act. The software used in this course is SimChart.
Keyboarding and Document Processing, Proofreading and Editing
Clock Hours
60
Students learn and demonstrate proper “touch typing” technique. They learn proofreading skills to identify errors, make corrections, and apply standard proofreading marks. Using a word processor, students create mailable personal-business letters, business letters, interoffice memorandums, envelopes and labels, and other documents. Throughout the training, students practice daily to develop acceptable speed and accuracy levels.
Office Procedures and Office Machines
Clock Hours
60
Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports.
Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.
Students operate common office machines including the photocopier, fax, calculator, and shredder. Throughout the training, students practice daily to develop acceptable 10-key speed and accuracy levels.
Record Keeping
Clock Hours
60
The record keeping section of the training focuses on both personal records and forms and basic business records. Competencies include completing, verifying, filing and maintaining personal records and forms for banking, budgets, and credit; handling cash; and preparing business records for sales, travel, budgets, and business banking.
Business English
Clock Hours
60
Students develop the writing skills required in business and office employment and include time management and study skills, proofreading techniques, correct word usage, sentence structure skills (use of commas and other punctuation marks, capitalization, numbers, and abbreviations), writing business letters and memos, and composing employment letters.
Business Mathematics
Clock Hours
30
Students master the use of basic mathematics needed in business and office employment and in personal finance and include whole numbers, decimals, credit, interest, percentages, and mathematics of buying and selling.
Workplace Communications Skills
Clock Hours
8
Employability skills and effective communication are among the most valuable skills an employee can bring to a career. Students will review communication styles, active listening skills, non-verbal communication, professional presentation, electronic communication, and conflict resolution. Students explore their own communication styles to recognize patterns and incorporate more effective communication strategies in the work place.
Employment Services
Clock Hours
15
AVTEC’s employment services includes two separate classes and as many individual meetings with an advisor as a student wants. In the Job Search/Resume Class students learn how to identify potential employers, locate job openings, and review position descriptions. They are guided through the process of creating their own resume, demonstrated how to write a cover letter, and fill out an application. In the Interview Class students cover every aspect of an interview. They learn what to do before, during and after the interview. They practice answering questions through mock interviews, and receive feedback from the instructor.
Business/Industry Internship
Clock Hours
60
Students complete an Internship that consists of a minimum of two weeks of training in business, industry, or other agency. Internships provide students with direct supervised work experience related to their training.